Nord MENU (“we,” “us,” or “our”) is committed to protecting the privacy of our visitors and users.By using our Website, you consent to this Privacy Policy and agree to its terms.
This Privacy Policy describes how Nord MENU collects, uses, and protects personal data through the Website https://nord.menu.
We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable national laws.
Personal data is stored only for as long as necessary to provide our services, fulfill contractual obligations, or comply with legal requirements.
All financial transactions for purchases of our Service are processed by our authorized reseller and Merchant of Record, Paddle.com.When you make a purchase, you enter into a transaction with Paddle, which is responsible for payment processing, billing, invoicing, tax compliance, and managing payment-related support inquiries.You can learn more about how Paddle processes and protects personal data in their Privacy Policy and Checkout Buyer Terms.
Paddle collects specific personal and payment-related data during checkout. It may share it with us to enable product delivery and customer support. This typically includes:
Processing is based on contract necessity (Article 6(1)(b) GDPR) and our legitimate interests in maintaining secure and compliant payment operations (Article 6(1)(f) GDPR).
We use a self-hosted, privacy-focused analytics platform (Umami) to understand how visitors use our Website without compromising individual privacy.This platform collects only non-personal, aggregated information, such as page views, referrers, browser and device type, operating system, general location (country or region), language settings, and dates and times of site connections.We do not collect or store any Personally Identifiable Information (PII), nor do we use cookies, fingerprinting, or any form of persistent tracking.All analytics data are processed and stored on servers we manage and control, hosted in secure data centers provided by Hetzner (Germany).Analytics data are never shared with third parties and are not used for advertising, profiling, or cross-site tracking.The purpose of this data collection is to monitor and analyze website usage, which allows us to optimize the design, content, and functionality of our Website to improve the user experience.
If we process personal data for direct marketing purposes, users may object at any time. Once an objection is made, we will cease processing data for that purpose.
We retain personal data only for as long as necessary to provide our services, fulfill contractual obligations, and comply with legal requirements.Account data is retained until you cancel your account or until it has been inactive for two years. If you wish to cancel your account, please get in touch with us at info@nordparrot.com.Before deleting inactive accounts, we will notify you by email and provide two weeks to reactivate your account or retrieve any data you wish to keep.After the retention period, personal data is securely deleted or anonymized in accordance with applicable regulations.
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.These measures include secure server configuration, firewalls, role-based access controls, and encrypted data transmission using SSL/TLS.User-uploaded files and images are stored in Amazon Web Services (AWS) S3, which provides industry-standard security, reliability, and redundancy.Access to these storage systems is strictly controlled and monitored to maintain data integrity and prevent unauthorized access.While we take reasonable precautions to protect your information, no system can guarantee absolute security.You are responsible for maintaining the confidentiality of your account credentials and restricting access to your account.If you suspect unauthorized access or a data breach, please get in touch with us immediately at info@nordparrot.com.
We use only a single authentication cookie on our platform.This cookie is essential for securely maintaining your login session and does not track your activity beyond authentication purposes.In addition, our payment provider, Paddle.com — acting as our Merchant of Record — uses essential cookies and tracking tools required for the secure operation of its checkout process.
These cookies are strictly necessary for Paddle’s payment infrastructure and do not require additional user consent.We do not set any non-essential cookies or use tracking tools for analytics or advertising.